FAQ
Do you have a warranty policy?
Yes! All our jewellery comes with a 1-year manufacturer's warranty. A valid proof of purchase is required. For more details, please refer to our Return Policy.
What is your returns policy?
We offer a 30-day return policy, excluding personalised items and earrings for hygiene reasons. Further info here.
How do I determine my ring size?
Most of our rings are adjustable, allowing you to easily resize them up or down by a few sizes to fit most fingers. For non-adjustable rings, you'll find instructions on how to measure your ring size in the product description/photos.
Do you offer custom jewellery pieces?
Yes, we do! Reach out to us at info@dorsya.com for more information, and we'll be happy to help bring your dream jewellery to life.
How do I contact you?
For any further questions, styling advice, or assistance with placing an order, please email us at info@dorsya.com and our friendly team will be happy to assist you.
Jewellery Care
How to Care for Your Dorsya Jewellery: Keep Your Pieces Beautiful for Years to Come
At Dorsya, we create jewellery that not only empowers you but is built to last. To ensure your jewellery stays as stunning as the day you first wore it, here are some essential care tips tailored to each material used in our collections. Read the care guide here.
The Story of Dorsya
We had a dream...
A brand born from a dream and a passion for inspiring beautiful memories and empowering moments. Read the story here.
Keep Your Pieces Beautiful for Years to Come
How to Care for Your Dorsya Jewellery
At Dorsya, we create jewellery that not only empowers you but is built to last. To ensure your jewellery stays as stunning as the day you first wore it, here are some essential care tips tailored to each material used in our collections.
Packaged with Love
A Blend of Elegance and Eco-Conscious Care
Our brand-new packaging is designed in elegant nude and white tones, each box adorned with luxurious gold detailing.