FAQ
Do you have a warranty policy?
Yes! All our jewellery comes with a 1-year manufacturer's warranty. A valid proof of purchase is required. For more details, please refer to our Return Policy.
What is your returns policy?
We offer a 30-day return policy, excluding personalised items and earrings for hygiene reasons. Further info here.
How do I determine my ring size?
Most of our rings are adjustable, allowing you to easily resize them up or down by a few sizes to fit most fingers. For non-adjustable rings, you'll find instructions on how to measure your ring size in the product description/photos.
Do you offer custom jewellery pieces?
Yes, we do! Reach out to us at info@dorsya.com for more information, and we'll be happy to help bring your dream jewellery to life.
How do I contact you?
For any further questions, styling advice, or assistance with placing an order, please email us at info@dorsya.com and our friendly team will be happy to assist you.
Jewellery Care
How to Care for Your Dorsya Jewellery: Keep Your Pieces Beautiful for Years to Come
At Dorsya, we create jewellery that not only empowers you but is built to last. To ensure your jewellery stays as stunning as the day you first wore it, here are some essential care tips tailored to each material used in our collections. Read the care guide here.
The Story of Dorsya
We had a dream...
A brand born from a dream and a passion for inspiring beautiful memories and empowering moments. Read the story here.
Introducing
DORSYA GIFT GUIDE
Where every piece is a spark of magic, crafted to inspire and empower. Whether celebrating a milestone, sharing love, or embracing your own journey, discover jewellery that resonates with personal meaning and timeless elegance. Gift moments of joy with Dorsya.
Packaged with Love
JEWELLERY READY FOR GIFTING
This Christmas, every Dorsya parcel arrives gift-wrapped and ready to go under the tree, making your gifting both beautiful and meaningful—a touch of luxury for you and your loved ones.